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Can I Bring My Bike to a Bike Shop for Assembly?

Safety First!

How Do I Assemble My Bike?

Do Bikes Ship Assembled?

How Do I Install Fenders?

Where Can I Test Drive a Handsome Bike?

Can I Buy a Bike at your Minneapolis Warehouse?

What should I do if my order arrives damaged?

Will I always get a full refund if I return something?

I was sent the wrong order.

I need to make an exchange.

If I return something, how long until I get my money back?

What if 30 days has passed and I need to return or exchange something?

Can I ship my bike to a bike shop?

What should I do if my order arrives damaged?

Will I get a tracking number?

What are my shipping options?

You don't carry my size.

What's My Size?

I got the wrong size.

Do you offer a warranty on your bikes?

What’s not covered under warranty?

What should I do when I have a warranty issue?

I have a question about warranty that is not covered here.

Why wouldn’t you cover any failure of your product?


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