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How Can We Help You?
assembly
legal
purchase
returns
shipping
sizing
warranty
Can I Bring My Bike to a Bike Shop for Assembly?
Safety First!
How Do I Assemble My Bike?
Do Bikes Ship Assembled?
How Do I Install Fenders?
Terms and Conditions
Will you ever give out my personal information?
How can I be sure that it is safe to give you my credit card information?
Where Can I Test Drive a Handsome Bike?
Can I Buy a Bike at your Minneapolis Warehouse?
What should I do if my order arrives damaged?
Will I always get a full refund if I return something?
I was sent the wrong order.
I need to make an exchange.
If I return something, how long until I get my money back?
What if 30 days has passed and I need to return or exchange something?
Can I ship my bike to a bike shop?
What should I do if my order arrives damaged?
Will I get a tracking number?
What are my shipping options?
You don't carry my size.
What's My Size?
I got the wrong size.
Do you offer a warranty on your bikes?
What’s not covered under warranty?
What should I do when I have a warranty issue?
I have a question about warranty that is not covered here.
Why wouldn’t you cover any failure of your product?
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