When your order comes in, we hand build the bike piece by piece to ensure proper assembly and quality. Depending on the shipping option you choose, your bike will arrive almost completely pre-assembled. It will arrive at your door with only a few pieces left to put on.
We’ll build the bike all the way up, adjust everything and then take it down to about 95% assembled for shipping. You complete the last 5%. You put the handlebars on the stem, put the front wheel in the fork, install the pedals, and then the seat and seat post. All mechanical adjustments have been made, you only need to adjust the seat to the proper height and make sure the levers are at a comfortable angle.
We’ll build the bike all the way up, adjust everything and then take it down to 99% assembled for shipping. You complete the last 1%. Everything is adjusted and ready to ride. You put the handlebars into the stem, install the pedals, and adjust the saddle to the proper height. Do a quick safety check and you are on your way.
If you don't feel comfortable installing the last few parts and making the adjustments, have us ship it to a shop you love for assembly. Don't have a shop in mind, no worries! We know of or will find the perfect shop near you to assemble your bike for you. If you don't change the shipping address on your order to the shop of your choice, we will do the research and coordinate it for you. We will be the full contact between you and the shop to make sure your bike is ready to go and then you just pick it up ready to ride!
We hope that by assembling your bike yourself, you will get to know it intimately. We want to empower you, the rider, to customize and fit the bike to your wants and needs. You get to make the finishing touches, you make it yours. Of course, we are available to help should you run into any questions via phone, email, text, or FaceTime.