What should I do when I have a warranty issue?

In the unlikely event you have an issue with our frameset due to a manufacturer defect of any kind, please follow our warranty procedure:


1. Locate your original receipt or warranty card with date of purchase and/or serial number.

2. Contact Handsome Cycles via telephone at 612-353-4035 or email at info@handsomecycles.com to receive your RMA # (return authorization number).

3. If we determine that your frameset* or part is covered under warranty, we will email you a pre-paid shipping label for your defective product.


*For bicycle frameset warranties, you will just be sending back and receiving just a new frameset. The original purchaser will be responsible for any labor charges to strip down and rebuild your bicycle.