In the unlikely event you have an issue with our frameset due to a manufacturer defect of any kind, please follow our warranty procedure:
1. Locate your original receipt or warranty card with date of purchase and/or serial number.
2. Contact Handsome Cycles via telephone at 612-353-4035 or email at firstname.lastname@example.org to receive your RMA # (return authorization number).
3. If we determine that your frameset* or part is covered under warranty, we will email you a pre-paid shipping label for your defective product.
*For bicycle frameset warranties, you will just be sending back and receiving just a new frameset. The original purchaser will be responsible for any labor charges to strip down and rebuild your bicycle.